Do you really know what the experience is of those who attend your services? Avoid overlooking some very important factors.
Gary Zandstra · November 3, 2016
I think that often, as the church in general, we tend to overlook some really important things that impact the experience one has on a Sunday morning. Yes, the preaching needs to be engaging, the worship spirit-filled and the people pleasant, but there are also other factors that impact the overall experience.
Let’s take a look at evaluating your church’s experience!
- How far away did I have to park?
- Did I have to walk thru unplowed areas to get to the entrance.
- If I am a visitor can I easily find the entrance?
- Is there good signage to help me find my way around?
- Does the building look well maintained?
- Has the building been updated or does the décor still give homage to decades gone by?
Your facilities say a lot about who you are a church.
Your building - new or old - radiates a feeling whether it be mediocracy, excellence or failing.
What people see as they look at and navigate your facility gives them a very strong perception. It’s from that perception that opinions are formed about your ministry.
I don’t care if your building is 150-years-old or 1-year-old. An unkempt lawn, stains on the carpet and items in disrepair all say the same thing: you really do not care that much about the building.