Facility Management

Evolving Role of Church Administrator

The role and duties of today's church administrator are vast and challenging. Their substantial - yet often unrecognized contribution - provides the very foundation to unleash ministry.

Deborah Ike  ·  March 27, 2018

Just What Does a Church Administrator Do?

Church Administrators are often the quiet, behind-the-scenes, individuals on staff. They crunch numbers, enforce policies, and are a stickler for deadlines. Their efforts aren’t very visible to the average church goer; however, their work provides invaluable support for the ministry and discipleship of the church.

Church Administrators, depending on how a church leadership team defines the role, may handle the following:

#1 – Finances

This includes making sure the church’s financial records are up-to-date and accurate, establishing and enforcing a standard process for recording the tithes and offerings, tracking the budget for each department, maintaining appropriate accounting controls, and providing church leadership with insight into church finances. This may also mean the Church Administrator facilitates purchasing for the staff (office supplies, chairs, printers, etc.).

#2 – Policies & Procedures

Church leaders need to codify certain activities to keep things running smoothly. This may include having policies and procedures for hiring or firing employees, conducting background checks on potential volunteers, updating the church management software with new data, and many more. The Church Administrator may not write every policy, but he/she ensures a policy exists where needed and that people follow the policies under his/her purview.

#3 – Insurance

From health insurance for employees to liability, car, property, and special event insurance policies, the Church Administrator makes sure the church has the appropriate coverage at all times.

#4 – Human Resources

While the Church Administrator may or may not have oversight over all church staff members (that might be the role of the Executive Pastor), the Administrator often maintains the employee handbook/policy manual, facilitates payroll, and other HR related tasks.

#5 – Facilities Management

If the church doesn’t have a dedicated Facilities Manager, then the Church Administrator often handles that function. This could include making sure the appropriate maintenance is

performed as needed, arranging for repairs, hiring janitorial service or coordinating volunteers, making room or entire facility reservations for various events, and much more.

#6 – Information Technology

The Church Administrator might also oversee the church’s internal computer network, email service, and computer or other technology procurement. A Church Administrator also tends to be the one who oversees the selection, implementation, and use of church management software (ChMS).

#7 – Communications

If the church doesn’t have a dedicated Communications or Media team, those functions tend to fall under the Church Administrator’s role. This may include social media posts, graphic design, mass emails, arranging all service announcements, producing the bulletin, and updating the church website; to name a few.

#8 – Legal & Compliance

Church Administrators often end up working to ensure the church is in compliance with any required filing or reporting (especially related to maintaining the church’s non-profit status). They might also coordinate with the church’s legal counsel to have any appropriate background checks in-place for staff and volunteers, waivers, parental permission forms, and other items to protect all parties from potential issues.

As you can tell, the Church Administrator role is extensive in scope and amount of responsibility. If the church has an Executive Pastor, some of these responsibilities might be distributed between the two with the Executive Pastor providing guidance and oversight as the Church Administrator handles the details.

While most people may not think of “administration” as ministry, these functions support and remove barriers to ministry.


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Deborah Ike
Deborah Ike (formerly Wipf) is the President & Founder of Velocity Ministry Management; a company dedicated to vision implementation for church leaders. Over the last ten years, Deborah worked in the corporate arena to discover how to leverage business principles for ministry vision. She worked for Deloitte Consulting in their Strategy & Operations group and most recently, for Williams, as a project manager and risk manager. Deborah has a bachelor’s degree in Computer Information Systems along with the Project Management Professional (PMP) credential from the Project Management Institute. She’s the author of The Volunteer Management Toolkit (Church Edition) and you can find her articles on sites such as Pastors.com, XPastor.org, WorshipFacilities.com, and via The Church Network.
Contact Deborah Ike: deborah@velocityministrymanagement.com ·  View More by Deborah Ike

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By Falcon Thomson on March 29, 2018

Church leaders need to codify certain activities to keep things running smoothly.

This may include having policies and procedures for hiring or firing employees, conducting background checks on potential volunteers, updating the church management software with new data, and many more.

I think so, anyway I’m Falcon, happy wheels


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