Trouble-Shooting Your Video Stream

A look at some variables that can negatively affect the quality of your stream.

Jim Kumorek  ·  November 8, 2017

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Let’s look at some of the things that can negatively affect the quality of your stream.

Cameras typically do not have the same range of “vision” as the human eye.

They over-expose far before your eye would, and they can’t see the same levels of blacks that your eye can. So, your cameras need less variation in your lighting to create a nice picture. I.e., you need to have less contrast in your lighting.

You should make sure that the background of your stage, especially the space that you pick up when you’re zoomed in on the pastor for preaching, is appealing on video. A big, black hole isn’t great as a video background.

Your connection to your CDN needs to have dedicated bandwidth, and reliable bandwidth.

This is either through a separate internet connection, or through routers that can give priority to your stream’s upload and “starve” other internet users if needed to ensure that the stream bandwidth isn’t interrupted.

You don’t need a bunch of teens firing up their online games in the youth space taking down your service stream.

ISP needs to provide consistent, reliable service.

The biggest comment I’ve heard from people describing their streaming issues is having that reliable connection to their CDN.

A question posed to me from a previous article asked about dealing with audio dynamic range issues for their stream.

In the auditorium, you can have as much as a 30dB difference between the band and the spoken word. If you simply take the feed to your PA system and use that for your stream, when your viewers have the music at a reasonable listening level, the spoken word parts will be inaudible.

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Communications · Media · Podcasting or Streaming · Technology · Blogs & Opinion · Cameras · CDNetwork · Encoder · Streaming Solutions · All Topics


Jim Kumorek
Jim Kumorek is the owner of Spreading Flames Media, providing video/media production and writing services to the A/V/L, technology, architectural and hospitality industries. He has led audio, video and lighting teams in churches as both staff and a volunteer for over 10 years.
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By Priti Jain on November 25, 2017

I had the same problem.The problem was my fault.I had built my own PC and I had went into the control panel for my video card.I had changed the setting that controls how the video card would act while streaming video.I was frustrated like anything.

Here’s how I fixed the problem.Go into the control panel in your video card.Once there click on “Let the video card decide how to stream videos.“It worked for me,hopefully it will work for you too.If not try one of the other settings.I think that there are only two or three settings if I remember correctly.

Good luck

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