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Frequently Asked Questions

A number of frequently asked questions about Worship Facilities magazine subscriptions can be found below. If you don't see what you're looking for, please contact our customer service department.

CONTACT INFO

Worship Facilities magazine
.(JavaScript must be enabled to view this email address)

1-866-891-7238, ext. 294 or 1-508-663-1500, ext. 294 from outside the United States
Monday-Friday 8am-4pm EST

SUBSCRIPTIONS

Q: How do I start a new subscription to Worship Facilities magazine?
A: Print subscriptions are free in the United States and Canada. International print subscriptions are available on a paid basis (see below). Subscriptions may be ordered using our online subscription form.

Paid Print Subscriptions:
A one year (6 issues) paid print subscription to Worship Facilities magazine is available for $45.00.

You may order a paid print subscription using our secure online order form.
Payment is required at the time the order is made and may be made by check, money order or credit card (American Express, Visa and MasterCard). Canada, Mexico and International orders must be prepaid in US Dollars.

Q: Worship Facilities is being sent to someone who has left the company. How can I change the name on the subscription?
Please contact .(JavaScript must be enabled to view this email address), make sure to include the name, company name and address of the person who is no longer at your company.

Q: I receive duplicate copies. What should I do?
A: Please contact .(JavaScript must be enabled to view this email address), make sure to include your name, address, fax/phone/email as well as your subscriber number. We will research your account and eliminate the duplicate copy.

FINDING YOUR WORSHIP FACILITIES MAGAZINE SUBSCRIPTION NUMBER

Q: Where do I find my subscription number?
A: Your subscription number is the first eight digits of the sixteen-digit code between the two pound signs on your label. When logging in to your account, enter the numbers with NO SPACES (i.e. 00320523).

Sample Label
Sample Label

CHANGE OF ADDRESS

Q: How do I change my mailing address?
A: To change your address, go to our log-in page and enter your subscription number as found on your mailing label along with your zip code. You may also log in using your email address and password that you assigned previously. Use the alternative log-in option link.

MISSED ISSUES

Q: What if I have missed an issue?
A: We may have an incorrect address on file or we may not have received your renewal order. Please contact .(JavaScript must be enabled to view this email address), make sure to include your name, address, fax/phone/email as well as your subscriber number. If you are a current subscriber and your address information is correct, we will send you the missing issue at no cost.

BACK ISSUES

Q: How can I order a back issue or extra copies of Worship Facilities magazine?
A: Back issues of Worship Facilities magazine, if available, may be purchased for $7.00 each. Prepayment is required in U.S. dollars, payable by Visa, MasterCard, Discover or American Express. All orders shipped within five working days.

To order, send an email to: .(JavaScript must be enabled to view this email address).
To order by mail, send your request and payment to:

Worship Facilities
2610 Wycliff Road, Ste 405
Raleigh, NC 27607

CANCELLATION

Q: How do I cancel my subscription?
A: Please contact .(JavaScript must be enabled to view this email address). Make sure to include your name, address, and Worship Facilities subscriber number.

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